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Terms of Service

Last Updated: January 29, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Devoffice LLC ("Company," "we," "us," or "our"), a Florida limited liability company, governing your access to and use of our SaaS platform and services, including KargoOfis, Online Randevu, TruckersOS, and any other services under the Devoffice ecosystem (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

Important: These Terms include mandatory arbitration and class action waiver provisions (Section 15) that affect your legal rights. Please read them carefully.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract under applicable law to use our Services. By using the Services, you represent and warrant that you meet these eligibility requirements.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration

3.1 Account Creation

To access our Services, you must create an account by providing accurate, current, and complete information. You agree to:

  • Provide truthful and accurate registration information
  • Maintain and update your information to keep it accurate and current
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Subscription Plans and Billing

4.1 Subscription Model

Our Services are provided on a subscription basis. By subscribing, you gain access to all Services included in your selected plan (Premium, Gold, or Platinum). Subscription plans are billed on a recurring monthly basis unless otherwise specified.

4.2 Pricing and Payment

  • Subscription fees are charged in advance on a monthly recurring basis
  • All fees are in U.S. Dollars (USD) unless otherwise stated
  • Payment is due immediately upon subscription and on each renewal date
  • We accept major credit cards, debit cards, and other payment methods as specified on our website
  • You authorize us to charge your selected payment method for all fees

4.3 Price Changes

We reserve the right to modify our pricing. Price changes will not affect your current billing cycle and will take effect at your next renewal. We will provide at least 30 days' notice of any price increases via email and through your customer panel.

4.4 Taxes

All fees are exclusive of applicable federal, state, local, and foreign taxes, levies, or duties. You are responsible for all such taxes except those based on our net income. Where required by law, we will collect and remit sales tax, VAT, or similar taxes.

4.5 Failed Payments

If payment fails, we will attempt to process payment again. If payment continues to fail, we may suspend or terminate your access to the Services. You remain responsible for all unpaid fees.

5. Subscription Management and Cancellation

5.1 Cancellation Rights

You may cancel your subscription at any time through your customer panel by navigating to Account Settings > Subscription > Cancel Subscription. Cancellation is effective at the end of your current billing period.

5.2 Effect of Cancellation

  • Upon cancellation, you will retain access to the Services until the end of your paid billing period
  • No refund will be provided for the remaining days of your current billing period
  • Recurring charges will cease after your current billing period ends
  • Your data will be retained for 90 days after cancellation, then permanently deleted

5.3 Subscription Changes

You may upgrade or downgrade your subscription plan at any time through your customer panel. Changes take effect immediately:

  • Upgrades: You will be charged a prorated amount for the remainder of your billing period
  • Downgrades: The change takes effect immediately, and you will be credited for the prorated amount, applied to future billing periods

6. Refund Policy

Our refund policy is detailed in our separate Refund Policy document, which is incorporated into these Terms by reference. Please review our Refund Policy for complete information.

7. Use of Services

7.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal purposes.

7.2 Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable federal, state, local, or international law or regulation
  • Infringe upon or violate our intellectual property rights or the rights of others
  • Transmit any harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content
  • Engage in any conduct that restricts or inhibits anyone's use of the Services
  • Use the Services to transmit spam, chain letters, or unsolicited communications
  • Attempt to gain unauthorized access to any portion of the Services or other systems or networks
  • Use any robot, spider, scraper, or other automated means to access the Services
  • Introduce viruses, trojans, worms, or other malicious code
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Remove or alter any copyright, trademark, or other proprietary notices

7.3 Service-Specific Terms

Certain Services may have additional terms and conditions. You agree to comply with any such additional terms applicable to the specific Services you use.

8. User Content and Data

8.1 Your Data

You retain all ownership rights to the data, content, and information you upload, store, or transmit through the Services ("User Content"). You grant us a limited license to use, store, and process User Content solely to provide the Services to you.

8.2 Data Responsibility

You are solely responsible for:

  • The accuracy, quality, and legality of User Content
  • The means by which you acquired User Content
  • Ensuring User Content does not violate any laws or third-party rights
  • Maintaining backup copies of User Content

8.3 Data Privacy

We collect, use, and protect your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

9. Intellectual Property Rights

9.1 Our Intellectual Property

The Services and all related content, features, and functionality (including but not limited to software, code, text, graphics, logos, and trademarks) are owned by Devoffice LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

9.2 Restrictions

You may not copy, modify, distribute, sell, lease, or reverse engineer any part of our Services or included software, nor may you extract source code, unless expressly permitted by law or with our written permission.

9.3 Trademarks

Devoffice, KargoOfis, Online Randevu, TruckersOS, and related logos are trademarks of Devoffice LLC. You may not use these trademarks without our prior written consent.

10. Service Availability and Modifications

10.1 Service Availability

We strive to maintain 99.9% uptime for our Services. However, we do not guarantee uninterrupted or error-free access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

10.2 Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

10.3 Updates and Maintenance

We may perform scheduled maintenance and updates. We will provide advance notice of scheduled maintenance when possible. Emergency maintenance may occur without prior notice.

11. Third-Party Services

Our Services may integrate with or contain links to third-party websites, services, or applications (e.g., shipping carriers, payment processors). We are not responsible for:

  • The availability, accuracy, or content of third-party services
  • The privacy practices or terms of third-party services
  • Any loss or damage resulting from your use of third-party services

Your use of third-party services is governed by their respective terms and privacy policies.

12. Warranties and Disclaimers

12.1 Limited Warranty

We warrant that the Services will perform substantially in accordance with our published documentation under normal use.

12.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Services will meet your specific requirements
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of the Services will be accurate or reliable
  • Any errors in the Services will be corrected

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

13.1 Exclusion of Damages

IN NO EVENT SHALL DEVOFFICE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES.

13.2 Limitation of Liability

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

13.3 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Devoffice LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your User Content
  • Your violation of any applicable laws or regulations

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.

15.2 Binding Arbitration

If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).

Arbitration will be conducted in Florida, United States, or another mutually agreed location. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Class Action Waiver

YOU AND DEVOFFICE LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

15.4 Exceptions

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights.

15.5 Opt-Out

You may opt out of the arbitration agreement by sending written notice to us within 30 days of first accepting these Terms. Include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Florida.

17. Termination

17.1 Termination by You

You may terminate these Terms at any time by canceling your subscription and ceasing to use the Services.

17.2 Termination by Us

We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Request by law enforcement or government agencies
  • Discontinuation of the Services

17.3 Effect of Termination

Upon termination:

  • Your right to use the Services immediately ceases
  • You remain responsible for all fees incurred prior to termination
  • We may delete your account and User Content after 90 days
  • Sections that by their nature should survive termination will remain in effect

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Devoffice LLC regarding the Services and supersede all prior agreements and understandings.

18.2 Amendments

We reserve the right to modify these Terms at any time. We will provide notice of material changes via email and through your customer panel. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

18.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

18.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

18.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, natural disasters, or government actions.

18.7 Notices

We may provide notices to you via email, through your customer panel, or by posting on our website. You agree that electronic notices satisfy any legal requirement for written notice.

18.8 Export Compliance

You agree to comply with all applicable export and import control laws and regulations in your use of the Services.

19. Contact Information

If you have any questions about these Terms, please contact us:

Devoffice LLC
Email: [email protected]
Phone (USA): +1 813 532 7254
Phone (Turkey): +90 850 308 0 348

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